Problem with server creation

Good Morning, I need to install a server with 64GB of memory and 16vCPUs, but it is locked.


I just checked in my own account and this is not the case. I would suspect that you may need to ensure you have a valid payment method setup …or… you may need to submit a ticket to billing.

Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.


It is most likely that the size is currently restricted for your account. I believe that you would have to open a ticket to verify your account. Then once verified, the larger droplets would be available for you.

Please reach out to our amazing support team who will be more than happy to assist you with this! :)

Hope that helps! Bobby