Putty SSH Connection: Network Error: Software Caused Connection Abort

Hello community !!!

I’ve always had ssh access.

Yesterday I tried to change my root password and during the change I was disconnected, I still had not finished changing the password.

Today I can no longer connect ssh using “Putty” software, now the message “Network Error: Software Caused Connection Abort” appears. I´ve tried to connect with others computers (using “Putty” and “mRemote” softwares) on my local network and appear the same message.

What should I do ?

Thank you!


Hi @suportef6c8c5f0b54f6e7d004 ,

You can try to login threw the console inside the DO panel, or try to reset your password. You can find that under "Your Server " --> Access --> Reset root password

Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.


I am facing this same issue, this seem to be error on putty and windows. I try on resources console login. And it is working fine over there.

It is Putty problem


As JustSomeTech suggested you could rest your password via your console. You can follow the steps on how to do that here as well:

Regards, Bobby