Question

Recover an olde backup

Hi there. I need to know if it is possible to recover a backup older than 4 weeks. It just happens that the one I need has been deleted in the las 24 hours. I was wandering if it is possible since it holds some data my client needs.

Any help will be much appreciated.


Submit an answer


This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

alexdo
Site Moderator
Site Moderator badge
July 10, 2023
Accepted Answer

Heya, @8e313cd7754448aea10efbc1501a31

DigitalOcean retains backups for a limited time span only, which is 4 weeks by default. Backups older than this period are automatically deleted from our systems and can’t be recovered. If a backup is deleted manually or it has crossed the 4 week threshold, it is not possible to retrieve it.

If you frequently require backups older than 4 weeks, I would recommend considering saving snapshots manually as they do not get deleted automatically unless done manually by you.

You can also look into custom backup solutions in order to ensure that your files can easily be restored if this is ever needed. Feel free to check our docs here:

https://docs.digitalocean.com/support/how-do-i-manually-back-up-my-droplet/

Hope that this helps!

KFSys
Site Moderator
Site Moderator badge
July 8, 2023

Hey @8e313cd7754448aea10efbc1501a31,

It’s possible DigitalOcean still keep the backup but it’s not a guarantee. In your case, I’ll recommend contacting the DigitalOcean’s support.

Please reach out to our amazing support team who will be more than happy to assist you with your issue if possible!

https://www.digitalocean.com/support/

Hope that helps! - KFSys.

Become a contributor for community

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

DigitalOcean Documentation

Full documentation for every DigitalOcean product.

Resources for startups and SMBs

The Wave has everything you need to know about building a business, from raising funding to marketing your product.

Get our newsletter

Stay up to date by signing up for DigitalOcean’s Infrastructure as a Newsletter.

New accounts only. By submitting your email you agree to our Privacy Policy

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.