Redirecting mail from digitalocean IP to cpanel

I have been having an issue for the last few days. My mail is setup on cpanel. I have an CNAME record ‘’ pointing to my domain ‘’. After changing my domain’s A record to point to digitalocean i stop receiving mail but reverting back to cpanel ip the mail starts coming in. I tried setting up a subdomain ‘’ and created an MX record on digitalocean pointing to the subdomain but the mail still doesn’t come. Would anyone have a solution to this?


Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hello, @mymbugua

You can simply point the MX record to the IP of the server where your emails are hosted. You can also point the MX to a subdomain like you did if the subdomain is pointed to the correct IP address as well.

Keep in mind that DNS changes might take up t 24 hours or even more due to DNS cache from the ISPs. I believe that you should start receiving your emails soon.

You can check the DNS using this tool here:

Hope that this helps! Regards, Alex