Referral traffic not being reflected in dashboard

Posted on April 28, 2018

Hi,

I am running a referral ad on Facebook for my referral link. It’s getting lots of traffic, the audience has been optimised, the ad content is good. It’s got a relevancy score of 10, so plenty of clicks - but this isn’t being reflected in my referral statistics?

Are they delayed on DO end?

Thanks

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Shivanand Sharma

April 29, 2018

Where are you trying to view these traffic stats?

Jason Peters

April 29, 2018

I believe you need to read the terms on referrals and understand how they work.

Basic(s) = Person A (DO Member) refers Person B Person B receives 10$ Credit to do awesome things After the 10$ runs out and person B spends 25$ … Person A receives 25$ to do more awesome things

The starts on this you can see in the billing and referrals sections of your account.

If you are running Facebook and/or Google campaigns with your referral link you will need to refer to those services for stats.

Note that these campaigns may be in violation of the DO referral program(s).

Ben Ravetta

April 29, 2018

@shivanand In my DO dashboard, my Facebook Business ad account shows a lot of clicks on the link, but the DO dashboard shows only 5 and has remained the same for a few days, yet the ad account shows clicks improving every hour?

I’m not talking about referrals, I know how the referrals work @jasonjpeters I am talking about clicks. Secondly, I don’t think it’s in violation of DO program, I’m not directly bidding on digital ocean keywords as it’s audience based, rather than keyword based.

[https://ibb.co/eNEitc] <— stats from Facebook ad account as of this morning.

[https://ibb.co/mmWhKH] <— DO dashboard for 2 days