By jared
How does the root password reset button work? I understand that it wil reset the root password and email me the new one but, how does it do this on a more technical level? For me, I am just worried about the security of this feature. Understanding the feature more would help me not worry as much.
Note: I have enabled 2-factor auth on my DO account and on my email account. Just being overly cautious…
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Thanks DO I will now have to recreate my server as I am running my local pc on a windows machine. After reset PW I cannot login using my preconfigured pre shared keys using putty. Impossible to copy paste using your console environment
Got an email with a long password, entered it in console user as : root and password as : the long long password sent my digital ocean. Asks to change the password, changed it. But it is very annoying that new password never worked. Tried at least 5-6 times but every time it rather reloads the route not the root. Please help…
I have been dealing with this issues for the past 3 days. The customer portal is not working. I have tried to reset the password via console multiple times and is not taking the password when it prompts me to enter. Even though I enter it twice. The system never logs in into the root user. I’m tired of opening ticket with customer support and they do not reply. It has been a nightmare. If anyone can help me I’ll appreciate.
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