Question
Server is disabled due to non-payment.
- Posted on August 21, 2019
- DigitalOcean
Asked by Kailas R
Made the payment. Opened ticket. Need to restore the server. No response from the support team. The server is running a critical business application. How to expedite it?
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Want to learn more? Join the DigitalOcean Community!
Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.
Got it working. Thanks for your support.
Hi there @kailasr,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Do you have a ticket number from when you contacted our support/abuse team so that I can get this followed up for you?
Hope that helps! - Matt.