Report this

What is the reason for this report?

server taking way too long for a snapshot

Posted on August 22, 2014

Our droplet is 32G/320G. We’ve been trying to take a snapshot and the process has been running for over 100 minutes. During this time of course, the server is offline. We need to get it back online. So, we need the snapshot to complete, or to stop the process.

Support is non-responsive to out tickets.

Anyone else experience this? If so, how to resolve?

Super frustrated.



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Yup, I’m experiencing the same thing. Support still has not responded.

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.