Report this

What is the reason for this report?

SF02 Blues...Servers down, no connection

Posted on April 11, 2017

This is the first downtime I have had since using DigitalOcean for almost two years now, but it has been bad. Apparently the SF02 Servers went down last night and they have been working hard on getting things back up.

This morning I am dealing with multiple websites down, clients calling me, projects due that I cannot work on…I am dead in my tracks because of this.

Hopefully this is a one-off. I am not having a good day.



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

…everything on my end is back up. I had to power-cycle some of my droplets, and a couple of Droplets were powered off…

What is your community question?

@sierracircle

This is one of the biggest reasons I push redundancy so hard when it comes to working with clients.

This could happen to and with any provider – even if you’re Google and Amazon. At the end of the day, you’re still deploying virtualized servers to a network of bare-metal servers. The cloud is just a way of bringing it all together and making what used to take hours and days to deploy, take only a few minutes or less (depending on what you’re doing).

If you have clients that you host, data that you rely on, projects that you need remote access to, etc, you need redundancy. Whether that’s in the form of load balancing across multiple data centers, or another means of your choice, it needs to exist as it’s the solution (and a relatively low-cost one at that).

I say this not to make an already frustrating situation worse, but as a word of advice to prevent this in the near or distance future. Yes, it’s more to manage and something else to look after, though if you’re not fond of downtime and need near 100% uptime, load balancing and fail over is the way to go.

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.