SG Droplet high latency

June 1, 2014 2.2k views
jose_tapil
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jose_tapil
here are the traceroutes from SG Datacenter. and also traceroutes from linode's JP Datacenter. SG should have a lower latency for me, since it's nearer compare to tokyo.
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3 Answers
asb MOD June 2, 2014
If you're still experiencing issues with latency to and from SG1, please open a support ticket and the team will look into your exact case:

https://cloud.digitalocean.com/support

Including the traceroute would be helpful.
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jose_tapil June 3, 2014
forgot traceroute

pastebin.com/eg7PAKVb
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asb MOD June 3, 2014
If you look at the traceroute, you can see that your connection goes from the Philippines to California and then back to Singapore. That's obviously not ideal. If you open a support ticket, the team will try to diagnose the issue with you.
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