Question

Snapshot recovery process has problems

Posted March 1, 2020 100 views
DigitalOcean Accounts

First, I apologize for the fact that the wrong topic was chosen (as for droplet, there wasn’t).
I have been with you for 2 days, and I consider your system as a cloud for migration. But I have a problem that I already encountered 2 days and because of this problem I have to recreate droplet.
The following problem: I have a droplet instance, after several changes, I had to restore the droplet instance from a snapshot. But after recovery, it’s not possible to enter the droplet instance.
Connection scheme: SSH key + passphrase.
I urgently request an answer to this problem. I repeat, this is the second case of how such a problem occurs.

Respectfully,
Jamshid Tursunov

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer

Sorry to hear this, I am not from DigitalOcean however I run a DigitalOcean backup business.

I would recommend to get your key back on the server you look at booting the droplet in recovery mode, once you are in recovery mode you can mount the file system, inside the mounted foldter (something like /mtn/root/.ssh/) and add your key. Shut the server down (not restart) go into DigitalOcean control panel and select a normal boot, then start the server.

Regards
Simon
SnapShooter DigitalOcean Backups

  • Thanks for answering.
    Do you know what is the most interesting?)
    I have other droplet instances and if I connect from there via a private network with the same private key, the connection goes through and I connect, but I can’t connect with it. Here is some kind of bug in DigitalOcean

    Respectfully,
    Jamshid Tursunov

Submit an Answer