Question

Spaces upload fails !

So I’ve been uploading files to DO-Spaces through my android application (asw-SDK). a few days ago everything was working perfectly fine, I was ABLE to upload files with my android app and with my browser drag-drop too… But suddenly everything stopped working…

The region is: fra1.

So just for the test I have created new DO-Spaces NY-region (nyc3) and tried to upload files on it, and all I can say, it works smooth…

But my previous storage-SPACES (fra1) still doesn’t work, can’t upload anything… So If my android app was published and live, that’s means that I would kinda lose all my ‘data (images,files)’ and the users would’ve gotten a really really bad experience…

So does anyone know what’s happening ?

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Accepted Answer

This question was answered by @Nicotra and @efox:

Well, to be honest, after 3 days from not working, now it works again, I’m able to upload files again and etc… Well, at least DROPLETS are amazing haven’t had any issues since I joined DO :)

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If you continue facing issues with your FRA1 Space, we’d love to know more in a ticket so we can investigate this on the backend. For your failed upload, just capture the request + response headers in your browser’s networking developer tools and send those results into us in a new ticket (https://do.co/new-ticket).

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I’ve been having this same problem all morning. The files do not exist after upload but if we use Cyberduck on macOS we can successfully upload files and they do exist.

We even added patch that would attempt to download the document after upload but it would always fail. No idea what’s happening, we haven’t changed code related to this at all.

We are in the sfo3 region.

FWIW, generating new credentials didn’t work - in fact using them denied us all access to the bucket.

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