SSL connection lost to my site

September 30, 2014 790 views

I have a program running from my local computer to update my MySql database, it worked fine until yesterday, and it's connection-lost issue. I tried to ping the server or scp some files to the server and it failed. And it's not totally lost of connection, it' just terribly unstable, for example, here is the ping result:

Pinging [] with 32 bytes of data:
Reply from bytes=32 time=41ms TTL=53
Reply from bytes=32 time=58ms TTL=53
Request timed out.

Is there anything going on from your end?


1 Answer

When encountering an issue with network connectivity between your droplet and an outside location the best course of action is to open a ticket with our support team and include the results of a ping and traceroute or mtr between your droplet and the other location.

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