Report this

What is the reason for this report?

STOP THE SPAM, Digital Ocean!!

Posted on May 21, 2019

For several weeks now, it’s been NON-STOP spam from DO’s mail servers, do they do anything at this point to secure their MX network?

I’ve filled out abuse reports, emailed, forwarded, send it to NOC, ABUSE, LEGAL and Jarland with zero help and only one (1) response.

Looks like it’s time to get the .GOV involved as I’m tired of it.

I’ve had 3 more SPAM emails come through as I’m typing this… No joke.



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Here’s the same old canned response they send back every time, which says to me, “Enjoy that SPAM that we allow and condone to be sent!!!”

"Thank you for your submission. A member of the Trust & Safety team will review the details as soon as possible. If appropriate, the information will be forwarded to the associated customer in its entirety.

As we are an unmanaged cloud hosting provider, we do not create, administer, or have direct access to our customers’ Droplets. This means that we cannot make direct changes to any programs or websites hosted there.

Additionally, our internal policies do not allow us to share information about the customer with third parties without a signed US court order compelling us to do so.

Regards,

Trust & Safety DigitalOcean Support"

No, they are coming from DO’s mail servers, at least according to ARIN.net

@MattIPv4

Per the original post:

@MattIPv4

“I’ve filled out abuse reports, emailed, forwarded, send it to NOC, ABUSE, LEGAL and Jarland with zero help and only one (1) response.”

I’ve now been taking the time to do their online abuse submissions and it’s slowed down the spam just a tad. Crackerjack outfit we have here [Sarcasm]!

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.