I’m having trouble with Tableau and connecting it to the DO Managed Database.
The issue is whenever I want to create a new data source, it asks for my database credentials naturally I have to enter the username/password, and the port of course, which is 25060, below is the prompt I receive when I try to sign in.
Can’t connect to MySQL Detailed Error Message The connection to the data source might have been lost. ReadBytes: Communication with the Tableau Protocol Server process was lost.
Unable to connect to the MySQL server “MANAGED-DATABASE-NAME.” Check that the server is running and that you have access privileges to the requested database.
Now I know that in the past, there were a few troubles with connecting the DO database to various applications. Most of them were authentication issues and such. I was wondering if there is something specific needs to be configured on the database settings, or maybe someone else ran into this problem.
Any Ideas what could be the cause of it?
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.
Click below to sign up and get $100 of credit to try our products over 60 days!