Question
The droplet no longer seems to be starting up?
- Posted on April 11, 2020
- Ubuntu 18.04Nginx
Asked by samb6adb9c01336023ec2d951d
Using Ubuntu 18.04 with nginx and a wordpress installation 50Gb HD and 2GB HD
I shutdown through SSH access. Then took a snapshot. After the snapshot was done then I Booted up through the digital ocean panel. Since then site has been inaccessible. Unable to connect via putty, ftp or http!
Not sure what to do now?
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Hi @alexdo
So I have been investigating:
1.I tried traceroute google.com first, it was not installed but was not able to install it either, Got the error message Temporary Failure Resolving 'mirrors.digitalocean.com as per attachment. Also tried pinging google.com but not getting the error message ‘Temporary failure in Name resolution’
I am trying to follow the article here: https://www.digitalocean.com/community/questions/no-internet-connection-after-command-poweroff-in-ubuntu-18-04-lamp-server and also https://www.digitalocean.com/community/questions/no-internet-connection-after-droplet-reboot
Have also raised a ticket with DO but no response since yesterday.
Thanks for your help Sam
Thanks Alex,
I am able to access the console. and can see that nginx and mysql are running.
But not able to access via http /ftp/ putty So I tried pinging the ip from the windows command line, but that gives a request timed out?
Not sure how to check what the issue is here? Thanks Sam
Hello, @samb6adb9c01336023ec2d951d
What you can do is to access the droplet using the console from the control panel and investigate from there. You can find more information using this article:
https://www.digitalocean.com/docs/droplets/resources/console/
You can see if there are some changed to the network and see if you can reach some external hosts as well.
Hope this helps!
Let me know how it goes.
Regards, Alex