AkQ
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AkQ

The price says 5$ and but now the invoice is 6,20$ why is it not clearly stated that the price of the service has changed?

March 21, 2016 1.4k views
DigitalOcean Billing

I haven't even noticed but starting from January the invoice is now 6,2$ instead of 5$ and this confuses me a lot. The price has not changed in the /pricing, just added small "excludes taxes" which, imho, is lying and illegal in Finland at least.
It's not big difference but this is wrong. The prices needs to have VAT included in the /pricing -page.

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3 Answers
gparent March 21, 2016

Hi,

Since Finland is part of the European Union, DigitalOcean is supposed to charge VAT to its customers. This is a legal and common business practice.

On the pricing page, it is already indicated that the pricing excludes any applicable taxes. Additionally, in the Pricing & Billing FAQ on the same page, there is a whole paragraph explaining how taxes will be charged to Canadian and European customers.

DigitalOcean sent email to affected customers a while back to warn them of the changes. You can find an example of the email here.

You can also find a breakdown of the percentages for each state here

I hope this satisfies your request that VAT pricing be explained on the pricing page. If not, you'll have to contact DigitalOcean directly.

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  • AkQ March 21, 2016

    Fine.

    Farewell DigitalOcean. It was nice while it lasted.

    Good bye.

makemesad March 22, 2016

comparing to other services, here i found that even 6.25$ is so much little to pay for the ability to virtually play with different set ups and learn quickly. this comment is not related to topic but i am still saying that DIGITALOCEAN ROCKS!!!!

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IDESIGNSTUDIO March 22, 2016

The price is just the tip of the iceberg of what's going on today and not really that much to complain about. It is still very good even with the requested by EU tax application. DO is not to blame, they HAVE to follow the new rules.

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