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The tax ID is invalid for your billing country.

Posted June 17, 2020 1k views
Billing

My company is located in Poland. My tax ID is 5833351795 or sometimes PL5833351795. When I try to Add Tax ID, neither of those values are accepted. I get message: The tax ID is invalid for your billing country.

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stasbar1995
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stasbar1995

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alexdo June 18, 2020

Hey @stasbar1995,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!

Regards,
Alex

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  • morsik January 26, 2021

    This is sad, as everything about company information is public here in Poland (so there’s no “personal” information per se), and I just faced exact same issue and you didn’t provide help publicly for this :(

    And BTW… link you provided points here.

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