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Trial offer not received

Posted June 30, 2020 1.2k views
MiscellaneousBilling

I signed up normally and without any reference link. I haven’t received the trial offer of $100 for 60 days.No promo code received. I need this offer to get myself familiarize with the system. Please help me know how to get the offer. I have also raised a ticket regarding this and have received no response till now.

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anupamnitc
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anupamnitc

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2 answers
MattIPv4 June 30, 2020

Hey @anupamnitc,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Do you have a ticket number from when you contacted our support team so that I can get this followed up for you?

Hope that helps!
- Matt.

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anupamnitc July 5, 2020
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