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Unable to receive access code

Posted on December 1, 2021

I am not receiving email containing my account access code. BUT I do receive all my invoices and marketing emails of which I have received 3 of since requesting my password code to be EMAILED numerous times.



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Hey @anotherPatrick,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Do you have a ticket number from when you contacted our support team so that I can get this followed up for you?

Best - Bobby.

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