By Andrius
Developer
So I’m trying to upload VM image via API. First I uploaded image to spaces. Image is quite large ~60gb. When I initiate image creation via panel using URL or using API, I see message that image was initiated and it is in pending status.
After some time, when I check the image status again, all I see is:
“Looks like you don’t have any images”.
I dont see any errors, nothing image creation just disappears…
My image format is .vhdx if that matters.
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Hi there,
This is quite interesting, one thing that might be the problem is that Images must be less than 100GB uncompressed, so if your image is 60GB compressed, after uncompressing it might be larger than 100GB causing the issue.
You can also upload a custom image that meets the above criteria as a compressed gzip or bzip2 file.
The .vhdx format is supported so this should not be a problem:
https://docs.digitalocean.com/products/images/custom-images/details/features/#image-requirements
Also if you are uploading the image to a Spaces bucket, make sure to not use the CDN link when importing as importing a custom image by URL will fail if the image is served by a CDN in some cases, especially ones that do not support HEAD requests.
If you are still seeing the problem, please reach out to the DigitalOcean support team who will be more than happy to assist you with this issue!
Best,
Bobby
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