Question

Using CName with other subdomain got error from cPanel

Posted on December 20, 2020
DigitalOcean Droplets
Asked by yggitteam

Cloudflare DNS Setting Domain abc.com A @ 111.111.111.111 A qwe 111.111.111.111 CNAME www abc.com

Domain qwe.com CNAME qwe.com qwe.abc.com CNAME www qwe.com

Here is the problem

Accessing abc.com Good
Accessing qwe.abc.com Good
Accessing www.abc.com Good
Accessing qwe.com Got error from cpanel (Default Web Site Page) => http://prntscr.com/w6lh0b

Why i cannot access qwe.com? when i access qwe.abc.com all seems fine and web can load.

Domain Setting in cPanel Ok
Subdomain Setting in cPanel Ok
Files and Database Ok

anyone know how to resolve this error? when i move from my previous hosting this error is not exist, but when i move to DO i got this, maybe something i didn’t set in WHM?

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yggitteam • December 21, 2020

Accepted Answer

after few check… the problem is i didn’t add addon-domain qwe.com