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We're reviewing your account

Posted May 28, 2019 702 views
DigitalOcean

I paid $5 in Credit Card to register my account ,and now my account has reviewed for three day but nothing responses，tell me what happens plz！！

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319612197
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319612197
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  • tom67967 May 28, 2019
    Reply Report

    I GOT THIS
    Account Locked

    We are sorry to inform you that your account has been locked by DigitalOcean staff.

  • 319612197 May 28, 2019
    Reply Report

    I got that my account has been locked and I know u guy will not unlock it.

    I want to know that I paid $5 to register my account with Credit Card and will u pay back？

    Thank u for ur reply and best wish.

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319612197 May 28, 2019
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MattIPv4 July 2, 2019

Hi there @319612197,

Sorry for the long delay in getting a response to you!

Unfortunately, the community can’t help you with this issue as we aren’t responsible for user accounts.

Please can you create a support ticket with our incredible support team who will be more than happy to assist you with your account query! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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