Question

"Web Control: This site is blocked."

I deployed my strapi backend using the DO App Platform 2 days ago. I go to visit the url to which I deployed just now, and I am now unable to on account of McAfee Webadvisor not allowing me to do so. When I go to visit said url, I receive an alert box that produces the button entitled ‘undefined’. I proceed to click it, and then the following text displays:

This site is blocked.

https://example.com

An unacceptable security risk is posed by this site. McAfee Web Category: Spyware/Adware/Keyloggers McAfee Security Rating: Red

I check the health of my database and component and everything appears to be “healthy”. I check the logs and don’t see anything there either. I try redeploying the app, but to no avail. Is McAfee misinterpreting this url as being potentially threatening for whatever reason? I’m puzzled and need some answers. Thank you!

Subscribe
Share

Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hello,

As the content is being blocked by McAfee, I would recommend following the steps here:

https://docs.mcafee.com/bundle/endpoint-security-10.5.0-web-control-product-guide-epolicy-orchestrator-windows/page/GUID-CC6214DF-2699-42D8-B4C0-7559DEFE78CD.html

  • On the Block and Allow List tab: Click Add
  • From the drop-down, select either Allow or Block.
  • Enter URLs or partial URLs (site patterns) of at least three characters.
  • For multiple sites, enter a comma-separated list or enter each site on a separate line.
  • Enter a comment or note to associate with the site (optional).
  • Click OK.

Regards, Bobby