Hi, our droppet is suddenly down. I don’t know what to do. I turned off and on a couple of time and I used the Recovery ISO boot too. I can access console and FTP. But the main site is just… down.
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Hi @COOPERATIVADE TRABAJO LA REDA,
SSH to your Droplet and try to load the service you are using for your App. If you are using Apache or Nginx try out:
- systemctl restart apache2
-
- OR
-
- systemctl restart nginx
Alternatively, if you are using NodeJS or something else that is also needed for your Droplet to work, try and start it as well.
If you experience any errors you can post them here and let us know how you got them so that we can help you further.
Hello,
In addition to what has already been mentioned, I could suggest following the steps here:
- For Apache:
- For Nginx:
Feel free to share the output of the commands listed in the tutorial here so we could try to advise you further.
Best,
Bobby
Hello,
I assume that you’re using a CDN service like CloudFlare. The 521 error will usually occur when there is CDN enabled and it will indicate an issue between your local machine and the server or between the CDN and the server itself.
What I usually recommend is to temporarily disable the CDN in order to determine if the issue lies on the droplet, e.g issue with the web-server (Apache/Nginx) or it is DNS related, or some other issue with the CDN.
If you’re using CloudFlare you can check this post from their community:
https://community.cloudflare.com/t/how-do-i-temporarily-disable-cloudflare/68798/2
Regards
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