What am I doing wrong with my DNS setup

I am using the app platform and own the domain on google domains. I am trying to forward the domain to digital ocean using the 3 name servers as custom name servers on google domains and I have 3 NS type domains forwarding the host name to the 3 digital ocean DNS’s. What am I doing wrong?

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Site Moderator
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August 18, 2023

Hello @66a48993a977497496248416dc3f8e

You need to manage your domain’s DNS settings within DigitalOcean, not just forward it. This involves two primary steps:

  1. Adding your domain to your DigitalOcean account.
  2. Updating your domain’s nameservers at Google Domains to use DigitalOcean’s Nameservers.

Please follow these detailed instructions in our DigitalOcean Documentation to ensure you’ve correctly set up your domain.

Also keep in mind that DNS changes will take some time in order to update. This is mainly due to DNS cache and general propagation time.

Hope that this helps!

Bobby Iliev
Site Moderator
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August 17, 2023

Hi there,

Keep in mind that DNS changes can take up to 72 hours to propagate across the internet. You can check the progress of the transfer in App Platform’s dashboard.

Here are a few steps that you can follow in order to get this resolved:

  1. Make sure that you’ve registered the domain with Google Domains and that it is active in your account.

  2. Make sure that your app is successfully deployed to the App Platform.

  3. Go back to Google Domains, and update your domain’s name servers to DigitalOcean’s name servers:

  4. Wait for Propagation: Changes to DNS settings can take up to 48 hours to propagate across the internet. During this time, you may experience inconsistent behavior when accessing your domain.

  5. Check for Conflicts or Misconfigurations:

    • Make sure there are no conflicting DNS records in Google Domains.
    • Verify that your DigitalOcean nameservers are correct.
  6. Use the following tool to do your DNS lookups

Let me know how it goes!



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