Question

Where can I see my credits?

Posted January 31, 2020 689 views
DigitalOcean Accounts

I just signed up a few minutes ago using the “Try DigitalOcean for free with $100 credit”, but I don’t see my credit anywhere on the account or billing dashboard. Where can I go to find it? Thanks in advance.

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1 answer

Hi @msbee,

You’ll need to enter your Control Panel, then go to your Account section on the right at the bottom of the mage and click Billing. Once you are there just scroll a bit down and you’ll see a Payments methods box. There you should see your credit card.

Regards,
KDSys

  • This is not an answer to the question, which was about the “free $100 credit” - not credit card information. I have the same issue.

    • Hi @DriftingAquamarineEel,

      You are correct, it seems like I’ve answered this question while thinking about another. Anyway, here is a bit more detailed information which can be of help:

      • How do I get the credit? If you are eligible, your free trial will start when you sign up for DigitalOcean. You will need a credit card or valid paypal account so that we can verify your identity, but you will not be charged or billed during your free trial.

      • Who is eligible? New customers to DigitalOcean with a valid credit card or paypal account are eligible. You are eligible if you have not previously signed up for the free trial.

      • How does it expire? 60 days after the credit was added, any remaining credit will be zeroed out. If you continue to use our paid services after the 60 days your credit card will be charged at the beginning of the following month.

      • What products can I use the credit on? You can use it on any services provided by DigitalOcean, for example all Droplet plans, Spaces object storage, Block Storage, and Load Balancers. NOTE: We offer this Free Trial to help make building amazing things on DigitalOcean as easy and accessible as possible. Mining cryptocurrencies doesn’t fit that criteria and will result in removal of credits.