After creating an account on digital ocean I got an option to verify my account. I filled in the details and got an email after few hours saying this -
We are excited to have you as a DigitalOcean customer. Thank you for the information you have provided thus far. To help us verify your identity, please send us a photo of you holding your government-issued photo ID or passport to verify@digitalocean.com with this ticket’s ID in the subject.
I have already made a paypal payment of 5 USD as well. I know you have given a reason in the email but that doesnt seem good enough to me. May I know why would you need my Picture with my id but when my friend signed up for Digital ocean you guys never asked him for an Id. Why are u asking me for an Id? Seems Strange to me.
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Hi @coolbunnys
This is the community forum, so we cannot help you with verification or any statements.
You need to contact Support (or reply to the email) to get answers.
yeah locked after payment really a bad user experience, now I’m wasting my time browsing the web for why it failed. wtf are you thinking? should ask this before paypal. seriously considering to refund my paypal right now
The same story here decided to give a try to DO, after paying 5$ they asked a photo ID, good luck, I am out.
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