Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
Paypal payment and credit balance Question Question
How can I know the promo code has taken effects? Question Question

Question

why did you take off 5 dollars from my new created account, but you said it is free? i need a good reason for that!

Posted January 26, 2019 2.8k views
Billing

why did you take off 5 dollars from my new created account, but you said it is free for 100usd
for 2months?i wasn’t noticed. i’ve got a feeling that i was cheated. i need a good reason for that!

Add a comment
learfreesurf
By:
learfreesurf

Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
Paypal payment and credit balance Question Question
How can I know the promo code has taken effects? Question Question

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
2 answers
jasonjpeters January 26, 2019

As this is a community run forum the mods and members are unfortunately unable to assist with or answer questions in regards to account financials except for very basic details and/or to point you in the direction of the DigitalOcean support/contact section - https://www.digitalocean.com/company/contact/

Hope everything works out!

Reply Report
jarland January 27, 2019

If you signed up with a credit card and a $100 promo credit, then the amount you’re looking at is a pre-auth, which is to test your card to make sure that it works, and no funds have actually been captured. A pre-auth generally clears within 1-2 business days.

Reply Report

Related

Looking for something else?

Ask a new question Search for more help