Question

Why Digital Ocean do not support debit/pre-paid cards?

  • Posted January 25, 2015

Most of the website supports debit/pre-paid card for payment. I have one Payoneer Mastercard Pre-paid card which was used to pay many bills through different websites.

I got an offer ($100 credits) from Github Student Developer Pack and I really want to use this service. But when I want to create a droplet it tells me to add payment method. But when I tried to add my card it says, they don’t support debit or pre-paid cards. What can be done here?

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No, I don’t have Paypal.

Do you have Paypal acc ??

Transferring USD 5 (min) may also activate the acc and allow you to use the gift (USD 100) I suppose…


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I had this problem as well. I was trying to move my sites from Amazon EC2 to Digital Ocean. But Digital Ocean didn’t accept my debit card I use everywhere, and using PayPal will increase my costs significantly. So I will stay on Amazon, it doesn’t have problems with accepting debit cards. It’s quite strange that large company like Digital Ocean can’t find a way to fight fraud except blocking the ways to doing payments. Won’t recommend this company to anyone.

Hello there,

DigitalOcean accepts the following payment methods:

Credit and debit cards. You can set credit and debit cards as your primary payment method. We accept Visa, MasterCard, American Express, Discover, UnionPay, Diners Club, and JCB credit cards.

Credit and debit cards from India need to be enabled for international transactions. Cards issued by Citibank, HDFC Bank, ICICI Bank, Standard Chartered Bank, IndusInd Bank, RBL Bank, Axis Bank and Kotak Mahindra Bank are less likely to be declined than other banks.

Third-party providers, like PayPal, Google Pay, and Apple Pay. We accept pre-payment using PayPal but you cannot use it as your primary payment method.

We currently do not accept prepaid cards. You can try adding your prepaid card as a funding method on a Paypal account. If Paypal allows this, you could then use your Paypal account to fund your DigitalOcean account. Otherwise, you’d need to add a different card to your account.

You can find more information here How to Pay Your Bill

Regards

Hello there,

We currently do not accept prepaid cards. You can try adding your prepaid card as a funding method on a Paypal account. If Paypal allows this, you could then use your Paypal account to fund your DigitalOcean account. Otherwise, you’d need to add a different card to your account.

Hope that this helps!

I thought DigitalOcean is now accepting Payoneer MasterCard, right? List here.

Unfortunately we have had to restrict the use of some prepaid and debit cards where the issuer was associated with a large amount of fraud on our system. While we want to make it as easy as possible to get up and running we unfortunately must balance that against fraud protection to ensure that we can continue to offer our services to our paying users at the price points we have.