Question

Why doesn’t I receive a message with a password after creating a drop?

Posted May 3, 2021 103 views
Email

I should receive such a message about creation with a password
Example link

after creating a blob in this case it is Ubuntu 16.04 (LTS) x64
but it doesn’t come to my mail. Why?

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
1 answer

Hey @fansteinr, thanks for the question! Those emails are no longer sent after we updated our root password process one year ago to allow users to set their own root password or use an SSH key. Emails were not sent previously if you created a key and now if you create your own root password, there is no need to send the root credentials.

If you need to regain access, you can always reset the password: https://docs.digitalocean.com/products/droplets/resources/reset-root-password/

I hope this helps!