Question

Why is My control panel is currently displaying a black screen?

Posted March 31, 2020 322 views
DigitalOcean Accounts

My control panel is currently displaying a black screen, below it shows an enter. I press enter many times and it shows nothing. So how does my dashboard display and work as usual?

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer

Hello, @thieuthithuypt

I will recommend you to clear your browser’s cache and make sure that you access the control panel from this link: https://cloud.digitalocean.com/login

Another thing is to access the dashboard/control panel using alternative browser in case you have same cached information in your main browser.

I believe that using one of those two options should solve the issue for you.

If you’re still experiencing the issue you can take a screenshot of the page you see and contact our support team and provide them the full details about the issue.

Regards,
Alex

Submit an Answer