Report this

What is the reason for this report?

Why is My control panel is currently displaying a black screen?

Posted on March 31, 2020

My control panel is currently displaying a black screen, below it shows an enter. I press enter many times and it shows nothing. So how does my dashboard display and work as usual?



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hello, @thieuthithuypt

I will recommend you to clear your browser’s cache and make sure that you access the control panel from this link: https://cloud.digitalocean.com/login

Another thing is to access the dashboard/control panel using alternative browser in case you have same cached information in your main browser.

I believe that using one of those two options should solve the issue for you.

If you’re still experiencing the issue you can take a screenshot of the page you see and contact our support team and provide them the full details about the issue.

Regards, Alex

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.