Why is My control panel is currently displaying a black screen?

Posted March 31, 2020 779 views
DigitalOcean Accounts

My control panel is currently displaying a black screen, below it shows an enter. I press enter many times and it shows nothing. So how does my dashboard display and work as usual?

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1 answer

Hello, @thieuthithuypt

I will recommend you to clear your browser’s cache and make sure that you access the control panel from this link:

Another thing is to access the dashboard/control panel using alternative browser in case you have same cached information in your main browser.

I believe that using one of those two options should solve the issue for you.

If you’re still experiencing the issue you can take a screenshot of the page you see and contact our support team and provide them the full details about the issue.