Question

Will my account be charged or will my credits be used?

Posted August 20, 2021 143 views
Payments

Howdy!

I recently got accepted for the GitHub Student Pack, and received $100 in platform credit. I have selected my GitHub account to login into DigitalOcean my account, but as soon as I made it, I was prompted to pay for my first server(cPanel). Will my bank account be charged from the details I put in to confirm my account or will it use the credits I received from GitHub.

Hope anyone knows! <3

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3 answers

Hello, @FreebiII

If you have a credit into your account it will be used to cover the costs of your droplets.

In our eyes, with $100 credit, you have a balance of “negative $100.” Usage accumulates toward 0 and once past that, a positive balance is an amount owed. So if you start with $100 credit and use $110 worth of service, you have a balance of “positive $10” and you owe $10.

You can use any and all of our services to go toward your usage. Any amount of credit that you do not use within 60 days will disappear. If you continue to have services with us after that 60 days, or after the $100 is used (whichever comes first), continued usage will be billed at the beginning of the next month.

Regards,
Alex

  • Hey there Alex!

    Thanks for your response.

    So I may go ahead and purchase a droplet and my credit card wont get charged? Even though it shows that my balance is $0.00, instead of -$100 as you explained.

    Regards,
    Freebie

    • Hello, @Freebie

      As Bobby also mentioned, In case that you can see your $100 credit under your account, that credit will be used to pay for your servers.

      If you do not see the credit you can also reach to our support team and they can assist you with your account issue.

      Regards,
      Alex

Hello,

In case that you can see your $100 credit under your account, that credit will be used to pay for your servers.

Once that credit runs out, this is when you will be charged as normal.

Regards,
Bobby

Hello team,

I got $100 credit for 60 days but i was charged in 30 days when my usase reached to $45? Please help me with this