Featured AI Products
Compute
Build, deploy, and scale cloud compute resources
Containers and Images
Safely store and manage containers and backups
Managed Databases
Fully managed resources running popular database engines
Management and Dev Tools
Control infrastructure and gather insights
Networking
Secure and control traffic to apps
Security
Help protect your account and resources with these security features
Storage
Store and access any amount of data reliably in the cloud
Browse all products
AI/ML
CMS
Data and IoT
Developer Tools
Gaming and Media
Hosting
Security and Networking
Startups and SMBs
Web and App Platforms
See all solutions
Community
Documentation
Developer Tools
Get Involved
Utilities and Help
Become a Partner
Marketplace
Pricing

- Community
- DigitalOcean
- Community
- DigitalOcean

Wordpress Won't Send Contact Form Emails

Posted on January 19, 2016

Hi,

I’ve only just noticed that a few of my Wordpress sites won’t send the emails from the Contact form. I am using a plugin called Contact Form 7.

I presume it is because Digital Ocean don’t install a SMTP server in the Wordpress 1 click installation.

Does anyone know how i could get these to work. Please bare in mind i am far from a server engineer :-) Thanks in advance for your help.

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

ppkrauss

October 19, 2016

Bloody DigitalOcean not say and and Bloody DigitalOcean interface not NOTICE that sendmail is always blocked, and you need to get permission with support agent. ;-)

adstopbranding

December 11, 2020

SOLUTION!

The SMTP ports are blocked to avoid spam according to DO, the solution I found at least in wordpress is to create a free account ZOHOMAIL and then do all the DNS records configuration,

https://www.digitalocean.com/community/tutorials/how-to-set-up-zoho-mail-with-a-custom-domain-managed-by-digitalocean-dns

then I installed the WP SMTP plugin in Wordpress

https://cl.wordpress.org/plugins/wp-smtp/

I entered the SMTP configuration for Zoho Mail - SSL

https://www.zoho.com /es-xl/mail/help/zoho-smtp.html

, I ran a test and solved!

Kamal Nasser

January 20, 2016

All Wordpress one-click droplets have Postfix, a mail server/MTA, installed. You can verify that it’s running by looking at the output of:

sudo ps wwaux | grep postfix | grep -v grep

Try running the following command on your droplet:

nc -z smtp.gmail.com 25

If it does not output the following, it’s possible that SMTP is blocked on your droplet. In that case, please file a support ticket and the support team will take care of it. Thanks!

Connection to smtp.gmail.com port 25 [tcp/smtp] succeeded!

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

View all products

Start building today

From GPU-powered inference and Kubernetes to managed databases and storage, get everything you need to build, scale, and deploy intelligent applications.