Scale up as you grow — whether you're running one virtual machine or ten thousand.

From GPU-powered inference and Kubernetes to managed databases and storage, get everything you need to build, scale, and deploy intelligent applications.

This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Heya @d41a6af7dc4643cda79d5e114a7a04,
Can you please give a little bit more info, from your question it seems like you are using Windows as an OS is that correct? Or is it something else?
Hi there,
Can you share a bit more information about your exact setup? Are you running Windows on your Droplet or is it a local instance that you are referring to?
Besides that here are a few things that you could usually try when having issues with password resets:
Make sure that there are no typos and that your keyboard layout is the same on both systems.
Sometimes, keyboard layout differences between Linux and Windows can cause incorrect password entries. Make sure the keyboard layout is set correctly on both systems.
Make sure the password reset email isn’t in your spam/junk folder.
Try using the recovery console here: https://docs.digitalocean.com/products/droplets/how-to/recovery/recovery-console/
If you’re still not able to reset your password and not receiving the email, contact the DigitalOCean support team for further assistance.
Best,
Bobby
Heya, @d41a6af7dc4643cda79d5e114a7a04
I’ll also suggest to check the keyboard layouts, as I’ve been in such situation on the past where the solution was an easy fix, but it took some time to get to it.
Let us know how it goes!