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Your card was declined and Direct Locked My Account ?

Posted on January 4, 2020

Hello

im added my credid card and direct locked.

DO Support team is I’ve made too many demands. but nobody listened to me Always came up with auto template message.

Digitalocean no live representatives? Always the same robot answers. Someone take care of me, please



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Hey @rodvay,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Do you have a ticket number from when you contacted our support team so that I can get this followed up for you?

Hope that helps! - Matt.

Thank you fast response

Of course there is last opened Ticket #3173033 I opened it before that. But nobody listens to me. Always the same mold messages. I have no guilt. I’m saying I didn’t do anything. But nobody cares. Please help me.

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