Report this

What is the reason for this report?

Account flagged for abuse? No DO support at all.

Posted on February 21, 2019

I created a wordpress site for a client. When finished I added my client’s credit card and deleted mine. And after two minutes the account “was flagged for abuse”, why?.

I have sent several support tickets, and there is no a single reply! It’s been three days! and no one from support has replied anything. My client needed the website ready for this week and can’t do anything. There is no one from Digitalocean I can call, NO phone, NO chat, no ticket replies.

Well, I want to cancel the account NOW, and remove my client’s credit card NOW, but I can’t do it either because the account is “locked”. This experience with Digital Ocean is been complete a nightmare!.

Will anybody from DO reply someday?

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Start building today

From GPU-powered inference and Kubernetes to managed databases and storage, get everything you need to build, scale, and deploy intelligent applications.