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Account Locked And Left with message "Restoring access to your account is not possible"

Posted on January 12, 2021

As I recently sign up for DigitalOcean. I have created Droplet and Deployed my Product. But within no time i got a mail of your account is locked. When i wrote back got a reply not possible to restore your account back. I am still not getting where it went wrong. I just followed the tutorials and deployed



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Hey @arunhps7,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

You will need to work with the support team via your ticket that you already have open to resolve your account issue! :)

https://www.digitalocean.com/support/

Hope that helps! - Matt.

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