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Can't validating my account payment. Can't click ''save payment method' to add payment.

Posted on May 18, 2023

It shows as validating, then it stops and I cannot click ‘save payment method’ to proceed to the next step. Is it because I answered I am a student and plan to pay less than 50$ a year when creating account.



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Hey @tnhanderivative,

Hey @tnhanderivative,

No, that shouldn’t be the case.

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps! - KFSys.

Hey @tnhanderivative,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!

- Bobby.

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