Question

Cant access server via ssh or cyberpanel

Posted September 22, 2021 129 views
Linux BasicsCentOSApacheServer OptimizationBlock StorageInitial Server Setup

I can not access my website (wordpress). I suspect that storage got full from the backups cyberpanel was creating and somehow cyberpanel crushed or something. (i resized today to 80GB) but I still cant access my digitalocean server via cyberpanel or ssh. When i try to access my admin dashboard i get nothing.
I have tried accessing the server via ssh but as soon as i enter the new password the putty app closes on its own. I am completely cut off

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2 answers

Hi @pmuuka,

You’ll need to use the Recovery Console to SSH and resolve the full disk. The Recovery Console provides out-of-band access and is available regardless of your network settings. It emulates the access you would have if you were sitting down with a keyboard and monitor attached to the actual server. You can use this feature to log in and revert bad settings to regain normal access.

You can follow this documentation on how to enter your into your Droplet:

https://docs.digitalocean.com/products/droplets/resources/recovery-console/

Basically, you’ll reset your root password and use it via the root user on the Recovery console to connect to it. Once inside you can see what’s causing the exact issue and what happened with the upgrade.

Hope this helps!

Regards,
KFSys

Hello, @pmuuka

Have you completed all the steps that are listed in our tutorial here - How to Resize Droplets

https://docs.digitalocean.com/products/droplets/how-to/resize/

Also as mentioned from KFSys you can use the DigitalOcean console in order to access your droplet in emergency situations like this one:

https://docs.digitalocean.com/products/droplets/resources/recovery-console/

Regards,
Alex