Change Root Password is not Working

Background: All my sites are down - I am not having any luck with normal DO support (I plan to pay extra for support in hopes that speeds things along.) In the meantime, I thought I’d ask the community…

Here is what I have tried:

ssh root@999.999.999.999 root@999.999.999.999’s password: You are required to change your password immediately (administrator enforced) Welcome message etc. Changing password for root. Current password: Enter new password: Retype new password: Connection to 999.999.999.999 closed.

Basically, the connection is immediately terminated when I attempt to change the password. If I attempt to log back in the same thing happens.

I found a suggestion to use:

ssh root@999.999.999.999 vim .profile But I get: root@999.999.999.999’s password: WARNING: Your password has expired. Password change required but no TTY available.

Show comments

Submit an answer
Answer a question...

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Site Moderator
Site Moderator badge
October 27, 2022

Hi @f795ec780adc-4fc5-aab1-c267a1,

I’ll suggest using the Recovery Console. Here is a link to the documentation:

In there you shouldn’t experience the Connection closed issue.