Do you not accept Debit card payments? I just tried to pay using my business account business debit card, and it would not work. What is more i got a pop up saying you don’t accept pre-paid cards (it’s not a prepaid card), and the card was showing as a ‘prepaid card’. then i searched the net and found a post from 2024 saying you don’t accept debit cards. surely not?!
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Hey @sanjayagarwala,
DigitalOcean accepts the following payment methods:
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Credit and debit cards. We accept Visa, MasterCard, American Express, Discover, UnionPay, Diners Club, and JCB credit cards.
Credit and debit cards from India need to be enabled for international transactions. Cards issued by Citibank, HDFC Bank, ICICI Bank, Standard Chartered Bank, IndusInd Bank, RBL Bank, Axis Bank and Kotak Mahindra Bank are less likely to be declined than other banks.
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Third-party providers, like PayPal, Google Pay, Apple Pay, Alipay, and Link.
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ACH direct debit for qualifying customers with U.S. bank accounts
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Please reach out to our amazing support team who will be more than happy to assist you with your card issue! :)
Hope that helps! - KFSys.
Heya, @sanjayagarwala
Debit cards are accepted. You can check the full billing-related information here:
https://docs.digitalocean.com/platform/billing/
Regards
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