By Noor Fatima
Hello,
Important information! I recently created a new DigitalOcean account expecting to receive the $200 promotional credit for new users. However, after completing my registration, I only received $5 in promotional credits.
Could you please check whether my account is eligible for the $200 promotional credit? If so, I would appreciate it if you could help apply the correct promotional credits or explain why I only received $5.
Thank you for your assistance.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Hi there,
For any questions around credits and billing on your account, the best place to get a definitive answer is directly with the support team at https://cloud.digitalocean.com/support. They can check your account and clarify what credits are available to you.
Heya,
Worth asking support directly whether $5 is in fact the current standard offer for your signup date and region, and separately whether a referral credit could still be applied retroactively if you have one, since that’s the kind of account-specific detail only they can confirm.
Regards
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Start building today
From GPU-powered inference and Kubernetes to managed databases and storage, get everything you need to build, scale, and deploy intelligent applications.
