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Failed to Start the console session, please close this window and try again

Posted on July 7, 2025

Recently I am having issue to startup the droplet and trying to access with console…it keeps saying “Failed to Start the console session, please close this window and try again”

and I am able to access the recovery console but I don’t know how to fix …pls help

at same time, I was trying to connect using filezilla, but failed as well



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Hi.

I think that this usually happens when the Droplet is stuck during boot or has a broken SSH config. Since you can access the recovery console, try checking logs (/var/log/syslog or journalctl) to see what went wrong.

Also check your SSH config (/etc/ssh/sshd_config) in case it’s misconfigured. If you made recent changes to the system before this started, that might help narrow it down.

If you’re stuck, best move is to reach out to DigitalOcean support for help.

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