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GenAI chatbot chat history

Posted on March 28, 2025

I’ve setup the JavaScript code into my site for GenAI chatbot - but where I can see an achieve of the past chat history ?



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Accepted Answer

Heya, @anjanesh

This depends on how your chatbot backend is set up. By default, if you’re just embedding frontend JavaScript (like a script tag that includes a chatbot widget), chat history is not saved unless you’ve connected it to a backend that explicitly stores it.

Regards

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