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Hi there,
It could indeed be related to the specific MySQL version. Can you share the exact version that you are using and also what is the exact error that you get when you try to run the query?
You could try changing the server IP with the % sign and also I could suggest taking a look at this tutorial here:
https://www.digitalocean.com/community/tutorials/how-to-allow-remote-access-to-mysql
Regards, Bobby