Question

hello I am faceing this issue in my wordpress account conection lost

Posted on September 26, 2024
Premium Support
Asked by gouravyogi

this issue facing in 5-7 days why this issue showing me in wordpress?

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alexdo

Site Moderator

• September 27, 2024

Heya, @gouravyogi

As Bobby mentioned, we would need more information about the problem itself so we can help you to resolve the issue. Also if you’ve reached our support team you can provide us with the ticket reference number and we can check this for you.

Regards

Bobby Iliev

Site Moderator

• September 26, 2024

Hey 👋,

To help you out, could you please provide a bit more information? What exactly do you mean by “connection lost”? Is it related to your admin dashboard, the website itself, or something else? Have you noticed any specific error messages in your WordPress or server logs?

Just as a heads-up, DigitalOcean Droplets are unmanaged, meaning you’re responsible for managing the server, updates, configurations, and troubleshooting. This includes things like managing your WordPress setup, the web server, and resolving any connection issues.

Once you provide more details, I’d be happy to guide you through some potential troubleshooting steps!

- Bobby