MY ACCOUNT WAS SUSPENDED THIS MORNING, I MADE PAYMENT FOR THE TOTAL AND ADDED MORE BUT STILL COULDN’T ACCESS MY ACCOUNT. MY DROPLETS ARE STILL ACTIVE. WHY IS MY ACCOUNT STILL DOWN?
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Hi Jarland,
How much time does it take for domain to be up once we power on the droplets ?
Thanks, J
After I powered on the droplet, site was live by the time I was able to open a new tab and check.
I have this same problem, but once I powered my droplet back on, it started showing me the default Apache page, rather than my site. I literally paid and powered it on less than 2hrs after the suspension! What to do?
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