Report this

What is the reason for this report?

How long to wait for a response to the ticket?

Posted on May 28, 2019

How long to wait for a response to the ticket? Created a ticket #2701725 5 days ago. The answer is no!!!



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hey there,

Our team is going through a bit more wait-time than usual; we’re working on reducing the backlog of tickets to improve things as quickly as possible. We appreciate everyone’s patience while we work through these issues and restore our usual reply times.

Regards, Ethan - Developer Support Engineer II @ DigitalOcean

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.