Question
I cant access my cpanel and WHM homepage
- Posted on May 25, 2021
- CentOSDNSDatabases
Asked by Anapereira
Hi, I have a Cpanel & WHM droplet and my VA is migrating my websites from a shared account to digital ocean using Cpanel. He asked me to increase the disk space and so I did, now we can’t access the Cpanel or WHM page. I get an Internal server error 500. Any help would be appreciated. I am a newbie here.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Hollie's Hub for Good
Working on improving health and education, reducing inequality, and spurring economic growth? We’d like to help.
Get started for free
Enter your email to get $200 in credit for your first 60 days with DigitalOcean.
New accounts only. By submitting your email you agree to our Privacy Policy.
Hello, @Anapereira
What you can do is examine the Apache error_log and track down any listed errors in the log. You can use the following command to get the last 100 entries of the log:
and you can also check the log in real-time with:
You can also check the log from the cPanel menu in the corresponding cPanel account in the logs menu.
I would assume that the issue is with the
.htaccessfile so you can try to temporary rename it or comment out any custom values or rewrite rules in it as well.Hope that this helps! Regards, Alex